SIM SWOP NIGHTMARES

IN JUST OVER 1 MONTH I'M HAVING THE SAME PROBLEM AGAIN WITH CELL C.<br> LOST MY PHONE ON SATURDAY/ 02/04/2016, REQUESTED SIM SWOP ON 05/04/2016- REF ***, WAS TOLD BY BY AN AGENT ON 07/04/16 THAT SIM HAS BEEN RICA'D AND SWOP CANNOT BE DONE.<br> <br> BOUGHT AGAIN ANOTHER SIM 07/04/2015 LOGGED A CALL FOR SIM SWOP, REF *** . CONTACTTED THEM THIS MORNING AND IT'S NOT DONE YET, THEY HAVE A BACKLOG PROBLEM.<br> <br> THIS IS SO UNACCEPTABLE, AS THIS IS THE 4TH DAY WAITING FOR THIS SIM SWOP. I CANNOT EVEN BEGIN TO EXPLAIN THE IINCONVIENCE CAUSED BY CELL C , I'M BEYOND FURIOUS.<br> <br> THIS IS THE \WORST\" SERVICE EVER AND ON TOP OF THAT AN AGENT TOLD ME YESTERDAY THAT I WILL CHARGED R114 FOR RE-ACTIVING THE CARD.<br> <br> I ASKED HER AS TO WHY I WAS NOT TOLD ABOUT THIS PRIOR TO DE-ACTIVING THE CARD AND SHE RESPONDED BY SAYING SHE DOES NOT KNOW! <br> <br> <br> <br> <br> "