1 reviews | Active since May 2015
SIM SWOP Nightmare!!
I travelled out of the country in April and in the process lost my SIM Card. I got back and called the customer care for a sim swop they insisted i should buy a new one which isnt RICA'd. From PNP i bought one called Cell C and i was advised that the one i bought was already RICA'd. I went to another PNP bought another one same problem until i went to Cell C Golden Acre and asked to buy one and they could not help me instead suggested i bring a Proof of Res and ID then buy the ones they had(They didnt have unRICA's sims). A lady there took me through the process which seemed like eternity but now i cant recall the last dialled numbers from that phone because its not primary cell phone. I have this Cell C call home line to make international calls because its relatively cheap and surely the calls i can recall are the ones from my primary number as i rarely make international calls. I am disappointed that a customer care agent advised me to buy a new sim and register but i didnt want to change my number. So disappointed
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We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
