GL
Gillian L
1 reviews | Active since Mar 2011
09 Apr 2015, 15:21
SIM SWOP
I called the call centre, as per information supp**** by Carnival Mall Cell C franchise, in order to do a sim swop as I have acquired a \new"handset which requires a micro sim.<br> Promptly calling the call centre only to be advised that the sim swop department will contact me with 24 - 48 hours. Really - are we back in the dark ages where everything takes weeks to do. What has happened to the \""latest technology"
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
09 Apr 2015, 15:35Hello Phellow,
Thank you for posting to us.
You do not have to wait that long, we will get one of our team members to assist with the SIM swap which will take between 2-4 hours to be active.
Apologies for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
You do not have to wait that long, we will get one of our team members to assist with the SIM swap which will take between 2-4 hours to be active.
Apologies for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply09 Apr 2015, 15:35
Official
Hello Phellow,
Thank you for posting to us.
You do not have to wait that long, we will get one of our team members to assist with the SIM swap which will take between 2-4 hours to be active.
Apologies for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
You do not have to wait that long, we will get one of our team members to assist with the SIM swap which will take between 2-4 hours to be active.
Apologies for the inconvenience caused.
Regards
Cell C | PN
Best regards,