SIM SWAP TAKING OVER 24 HOURS

Good day,<br> <br> I am so disappointed and annoyed at the service I have been receiving with upgrading my cellphone. I received my handset yesterday 11/02/2016 and my sim swap has not been activated. I have had to call so many people including being hung up on. this is unacceptable as I am spending my money to get good service.<br> <br> I have so many reference numbers and nothing is done. If my sim swap is not done in the next two hours, I would like to cancel this contract effectively and return the handset.<br> <br> I have no patience for bad service and bad attitudes towards paying customers. I have been with Cell C for two years now.<br> <br> Regards