AM
Anele M
1 reviews | Active since Jul 2023
04 Jul 2023, 18:27
Sim swap struggle
Cell C is the worst network service provider I have had my number for more than 10years!!!! all agents I've spoken too are ***********... How do u expect me to remember the last date I recharged who flipping recharge at this time and day we have WiFi and routers, we use WhatsApp call almost every day!!!! I can't get my Number back been calling almost every day to get my Number back simple sim swap 😡😡😡😡😡😡😡 so Annoyed
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Cell C's replyOfficial
04 Jul 2023, 18:58Good day Anele
Thank you for reaching out to us.
A security check is a mandatory part of the SIM swap process. The questions we ask are related to the number in question and please note that this measure has been put in place to protect you from possible *****.
Please visit your nearest Cell C store with your ID and proof of residence, perhaps they can assist.
^SM
Thank you for reaching out to us.
A security check is a mandatory part of the SIM swap process. The questions we ask are related to the number in question and please note that this measure has been put in place to protect you from possible *****.
Please visit your nearest Cell C store with your ID and proof of residence, perhaps they can assist.
^SM
Best regards,
Cell C's reply04 Jul 2023, 18:58
Official
Good day Anele
Thank you for reaching out to us.
A security check is a mandatory part of the SIM swap process. The questions we ask are related to the number in question and please note that this measure has been put in place to protect you from possible *****.
Please visit your nearest Cell C store with your ID and proof of residence, perhaps they can assist.
^SM
Thank you for reaching out to us.
A security check is a mandatory part of the SIM swap process. The questions we ask are related to the number in question and please note that this measure has been put in place to protect you from possible *****.
Please visit your nearest Cell C store with your ID and proof of residence, perhaps they can assist.
^SM
Best regards,