Sim Swap Horror

I lost my phone when outside the country about a month ago. I depend on my Cell C number for business and deem it an extension of my identity. I’ve had it for over 10 years. Now imagine my great frustration at being tossed about between the customer care call centre agents and the Cell C store walk in agents who all state matter of factly that ‘the system’ can’t help me… It seems no one cares. I’m losing clients and income daily and ‘the system’ treats me like some sort of *****ster for trying to get my number back. It’s quite callous and grossly inconsiderate. I’m disappointed.