LK
La-Donna Kapa
1 reviews | Active since May 2012
24 Oct 2015, 15:33
Sim swap hell
I upgraded my contract and recwives a nabo sim card for which I need a sim swap. I contacted Cell C customer service yesterday at 14h00 to activate my sim. I was given a reference number and told that the process will be complete in 4 hours. 24 hours later 4 follow up calls to Cell C still nothing. I find myself disgusted by this level of service
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Cell C's replyOfficial
26 Oct 2015, 05:35Hello diva@3,
Thank you for notifying us of the above.
We apologise for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist with the SIM swap.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologise for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist with the SIM swap.
Regards
Cell C | PN
Best regards,
Cell C's reply26 Oct 2015, 05:35
Official
Hello diva@3,
Thank you for notifying us of the above.
We apologise for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist with the SIM swap.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologise for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist with the SIM swap.
Regards
Cell C | PN
Best regards,