BG
Boinelo G

1 reviews | Active since Jul 2020

10 Dec 2020, 12:22

Sim swap

Dear Cell C Please change your Sim swap rules. I was at a CellC store at Thembi for a Sim swap but could not help me. I need my *** number active. Please get a agent to call me on ***. Please note that I only dial 2 numbers and not 5.now I cannot lose my number because the system requires 5 numbers for me to get my number back.

0
Replies (2)
Cell C
Cell C's reply10 Dec 2020, 12:29
Official
Hi Boinelo 

Kindly note that it is mandatory that you pass your security check in order to have the SIM swap processed.

We'll get someone to contact you.

^PN
BG
Boinelo G's update10 Dec 2020, 12:57
Reviewer Update
There are certainly other ways to prove that this number belongs to me.