QZ
Qiniso Z
1 reviews | Active since Jul 2019
10 Nov 2020, 13:41
SIM SWAP
Hi Cellc I need Cellc to help me do a sim swap. I have a data contract with Cellc with the number ***. The number that I lost is *** (prepaid) which Cellc uses to call me whenever their amount is due. The problem is the very hard security questions they ask on the phone or on their stores. Please I need my number back. Please call me on ***. Qiniso Zuma
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Cell C's replyOfficial
10 Nov 2020, 14:02Hi Qiniso
Thank you for getting in touch.
Kindly note that a security check is a mandatory part of the SIM swap process. This process has been put in place to avoid possible *****.
We will contact you within the next 24 hours however we would like you to get as much information as possible which relates to the SIM card you lost.
^MM
Thank you for getting in touch.
Kindly note that a security check is a mandatory part of the SIM swap process. This process has been put in place to avoid possible *****.
We will contact you within the next 24 hours however we would like you to get as much information as possible which relates to the SIM card you lost.
^MM
Cell C's reply10 Nov 2020, 14:02
Official
Hi Qiniso
Thank you for getting in touch.
Kindly note that a security check is a mandatory part of the SIM swap process. This process has been put in place to avoid possible *****.
We will contact you within the next 24 hours however we would like you to get as much information as possible which relates to the SIM card you lost.
^MM
Thank you for getting in touch.
Kindly note that a security check is a mandatory part of the SIM swap process. This process has been put in place to avoid possible *****.
We will contact you within the next 24 hours however we would like you to get as much information as possible which relates to the SIM card you lost.
^MM