1 reviews | Active since Mar 2017

11 Mar 2017, 14:00

sim swap

<p><span style="color: #555555; background-color: #ffffff;">I lost a SIM card and it's been a hustle to make a sim swap they send me one person to another i call there call centre with no help they just want to take your money that's what they want they have charged me double on February and the SIM was not been u used now I can't make a sim swap they gonna change me again there services are not up to standard Am so desapointed and angry </span></p>

0
Replies (3)
Cell C
Cell C's reply13 Mar 2017, 07:29
Official

We apologise for the manner in which this matter was handled and inconvenience caused. One of our consultants will contact you and assist with the SIM swap.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply13 Mar 2017, 09:16
Official

Theodorah will contact you as per communication.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply14 Mar 2017, 14:20
Official

As per feedback from Theodorah, the SIM swap has been processed on the 074****398 number.

Regards

Cell C | PN

Best regards,