GM
GWEN M
1 reviews | Active since Sept 2014
02 Mar 2016, 08:24
SIM SWAP
It is really irritating to be promised something and no one come back to you and agents don't know how to help a customer. since I asked for sim swap two days ago and is not be done. Really since I joined Cell c everything is a headache. I really regret why I took cell c contract.
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Replies (1)
Cell C's replyOfficial
02 Mar 2016, 08:32Hello GWEN MAGORO,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply02 Mar 2016, 08:32
Official
Hello GWEN MAGORO,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN
Best regards,