JM
Johan M

1 reviews | Active since Aug 2015

26 Aug 2015, 14:31

Sim swap

After days of struggling to migrate my old number onto my new contract phone sim, I was fortunate (pun intended) to get to speak to Fortunate Les**** from the Cell C escalation desk. She phoned back within an hour and resolved the matter within 2. Now that's what I call Service Excellence. Thanks Fortunate, you made my Day!!

0
Replies (1)
Cell C
Cell C's reply27 Aug 2015, 11:24
Official
Hello John Moore,

Great service indeed! We will convey your compliment to Fortunate and her team Leader. We continuously strive to keep our customers happy and satisfied.

Have a lovely day further.

Regards
Cell C | PN

Best regards,