Sim Swap

I called 4 time at cell c just to do my swap. Every time I call in they have to do the security check and they have to log a call and i should wait for 4hours every time. <br> <br> The supervisor, Roxanne Venter and Surprise Mthembu refused to talk to me every time i call in. What kind of customer service is that? Every time i call in, I speak to a different agent and they all blame each other and apologize but my sim swap is still not done. I have been with cell c for over 10 years and I have never ever had this kind of pathetic service. <br> <br> ***<br> now I have to wait 2 days to have my cellphone working. <br> <br> Cell C KZN I horrible.