LM
Lusinde M
1 reviews | Active since Sept 2024
10 Sept 2024, 16:04
Sim swap
I'm Very frustrated at this point.
Who in the world remembers 5 numbers you call from your sim card.
I have been trying to do a sim swap since yesterday but i fail the security checks everytime.I then went to a cell c store in Parow center to try and do the sim swap there but this person who help me was not really trying to help me because when my security check fail again he just told me that i have one more try another wise i must come back the next day.
I really need to get my number back as because al my personal stuff comes to that number.
I don't know why they can't just help me to do a sim swap..
Im sorry but im not going to wait a whole month to try and do the sim swap again.
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Cell C's replyOfficial
10 Sept 2024, 17:09Dear Lusinde Mallum
Thank you for contacting us.
We would like to remind you that these security check questions are implemented to prevent potential ***** and to ensure your safety as our valued customer. The last dialed numbers may include those of your partner, friends, siblings, parents, or colleagues. Please take a moment to collect the necessary information before reaching out to us, as a security check will be conducted. Thank you for your understanding.
Regards
Cell C | NT
Thank you for contacting us.
We would like to remind you that these security check questions are implemented to prevent potential ***** and to ensure your safety as our valued customer. The last dialed numbers may include those of your partner, friends, siblings, parents, or colleagues. Please take a moment to collect the necessary information before reaching out to us, as a security check will be conducted. Thank you for your understanding.
Regards
Cell C | NT
Cell C's reply10 Sept 2024, 17:09
Official
Dear Lusinde Mallum
Thank you for contacting us.
We would like to remind you that these security check questions are implemented to prevent potential ***** and to ensure your safety as our valued customer. The last dialed numbers may include those of your partner, friends, siblings, parents, or colleagues. Please take a moment to collect the necessary information before reaching out to us, as a security check will be conducted. Thank you for your understanding.
Regards
Cell C | NT
Thank you for contacting us.
We would like to remind you that these security check questions are implemented to prevent potential ***** and to ensure your safety as our valued customer. The last dialed numbers may include those of your partner, friends, siblings, parents, or colleagues. Please take a moment to collect the necessary information before reaching out to us, as a security check will be conducted. Thank you for your understanding.
Regards
Cell C | NT