GT
Gisto T

1 reviews | Active since Sept 2019

25 May 2023, 05:43

Sim swap

I went to cell c store on 23rd of May 2023 to request for sim swap. The consultant told me that I passed two months so I must call customer care. I bought a sim card from the store and she said I must dial 084135. I did just that. However, the number never went through. This was false information and I didn't like that.

0
Replies (1)
Cell C
Cell C's reply25 May 2023, 07:14
Official
Good day

Apologies for the unpleasant experience.

Do you have an unregistered sim card?  If so, please send us a private message with the number in question, the Rica serial number of the new sim card as well as a contact number for yourself.

^DA