Sim Swap

Hi Cell C i want to do a Sim swap and my Sim card was RICA'd and now i'm being asked to confirm 2 last numbers i called when i lost my SIM. Out of -+10 numbers i call per day how will i specifically remember the last 2 numbers i called, this is very annoying and inconveniencing as a customer. You have all my details(ID number & address), why i don't i just confirm those and get my SIM Swap done. I lost my sim card on the 19 April and been trying to do a sim swap since however no one can assist me if i can't confirm the last 2 numbers i had called.

I had gave them 2 numbers which i remember but still i'm being rudely told that those were not the last numbers i called. I called my mom on the 18th April 2019 because i had to drop off my daughter at her place and in the morning i called my manager to let him know that i'm running late for our meeting but when i gave them those numbers i'm being told i failed the requirement of doing a SIM swap. Argh man Cell C your SIM Card process is annoying AF, now i'm gonna have to go to banks and other institutions to change my Cell phone numbers just because i can't specifically remember last 2 numbers i called before i lost my sim. Your call center said i must go to the nearest branch and at the branch they want me to confirm 5 last numbers i had called, like what the heck is that because you have my ID details and i had brought an affidavit and my ID book so it can be simple for you to process my simple request.

These are my new Telkom numbers( ********** 985 should you still want me to continue being your customer. The number at hand is ********** 320.

Below are the 2 numbers i had called before i lost my SIM card.

********** ********** 291743.