JR
Johan R

1 reviews | Active since Jan 2013

11 May 2016, 11:37

SIM not activated as from Friday (Glocell)

<p>I received my data contract on Friday and it is still not activated. I called Glocell to activate my sim and they still have not done it.</p> <p>I wrote a hellopeter complaint without any resonse up until now.</p> <p>I tried to contact them via email without any sucsess. </p> <p>When I contact them I get no reply and no one answers. </p> <p>When I contact Cell C they provide me with a consultant almost instantly, but according to them Glocell has to activate my sim.</p> <p>It would be best advised not to associate yourself with Glocell as they have the worst service I have ever experienced. </p>

0
Replies (2)
Cell C
Cell C's reply11 May 2016, 12:13
Official

We have escalated this matter for further assistance. Do expect communication.

Regards

Cell C | PN

Best regards,

JR
Johan R's update16 May 2016, 06:02
Reviewer Update
Received a reply but my sim is still not registered.