PG
Patrick G

1 reviews | Active since Feb 2018

23 Feb 2018, 10:01

SIM CARD REVOKED BY CELL C WITHOUT INFORMING ME

Good day

I, Patrick Govender have been a Cell C customer for many years, however I have not been notified of my Sim card/ Cell C number been revoked I was not advised of this before action was taken.

To bear in mind with my spouse receiving calls on this mobile no. ********** 123 regarding her business and also all debit SMS from banks and messages are all lost and causing loss of clientele.

It was totally wrong of revoking this mobile service without informing me.

PLEASE NOTE AS A SERVICE PROVIDER SUCH ACTIONS ARE INTOLLERABLE AND WILL NOT BE TAKEN LIGHTLY AS MANY PEOPLE HANDLE CLIENTELE WITH YOUR SERVICE.

KINDLY GIVE ME FEEDBACK REGARDING THIS ISSUE URGENTLY.

0
Replies (1)
Cell C
Cell C's reply23 Feb 2018, 10:50
Official

Good morning Patrick

We have requested one of our team members to look into this matter and assist, a SIM card cannot just be revoked.

Feedback will be provided.

Regards

Cell C | PN