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Nompumelelo N

1 reviews | Active since Nov 2010

31 May 2020, 11:24

Sim card not working

I've been a Cell C customer for more than 10 years. The last upgrade I took had problems after few months of my upgrade. After 3 months had problem with the sim card and was told to do a sim swap because the chip was damaged. I did it and after a month had the same problem again. I can't work for sim swap it's too expensive. No one is willing to help me with this I've called Cell C sent emails and sent to Hellopeter more than once but still no joy. Poor service!!!!!!

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Replies (1)
Cell C
Cell C's reply31 May 2020, 11:51
Official
Good Morning Nompumelelo

Thank you for reaching out to Cell C.

We have received your review regarding the damaged SIM card. We have escalated your query and our team will be in touch to assist. In the interim kindly purchase a new Cell C SIM card that is not RICA registered so we can activate your number while we investigate the cause.

^NZ