MG
Martin G
1 reviews | Active since Jan 2016
04 Jul 2021, 19:07
Sim card non function
My sim card goes "dead" over month-end. I have to buy a new sim card from a retailer. (NO CELL C STORES OPEN IN BLOEMFONTEIN) I have to buy airtime from VODACOM in order to telephone Cell C. Cell C then charges me for a sim swop???
Helpful (0)
Replies (8)0
Replies (8)
Cell C's replyOfficial
04 Jul 2021, 22:12Hi Martin
Thank you for contacting Cell C.
You can purchase a new sim card that is not registered, then contact us here, so that we can assist,
Regards
^MP
Thank you for contacting Cell C.
You can purchase a new sim card that is not registered, then contact us here, so that we can assist,
Regards
^MP
Best regards,
Cell C's reply04 Jul 2021, 22:12
Official
Hi Martin
Thank you for contacting Cell C.
You can purchase a new sim card that is not registered, then contact us here, so that we can assist,
Regards
^MP
Thank you for contacting Cell C.
You can purchase a new sim card that is not registered, then contact us here, so that we can assist,
Regards
^MP
Best regards,
MG
Martin G's updateReviewer Update
04 Jul 2021, 22:16I have but why do I have to do it every month end ?
MG
Martin G's update04 Jul 2021, 22:16
Reviewer Update
I have but why do I have to do it every month end ?
MG
Martin G's updateReviewer Update
04 Jul 2021, 22:17Why is not one of your stores nor the regional office in Bloemfontein open to assist customers
.?
.?
MG
Martin G's update04 Jul 2021, 22:17
Reviewer Update
Why is not one of your stores nor the regional office in Bloemfontein open to assist customers
.?
.?
MG
Martin G's updateReviewer Update
04 Jul 2021, 22:18Why is my amount due not reflecting on my app ??
MG
Martin G's update04 Jul 2021, 22:18
Reviewer Update
Why is my amount due not reflecting on my app ??
MG
Martin G's updateReviewer Update
04 Jul 2021, 22:20Why am I being charged for a sim swop when it is due to your system crashing that I need to do the sim swop?
MG
Martin G's update04 Jul 2021, 22:20
Reviewer Update
Why am I being charged for a sim swop when it is due to your system crashing that I need to do the sim swop?
Cell C's replyOfficial
05 Jul 2021, 08:20Good day
Please provide us with the RICA serial number, the number in question and an alternate contact number.
^SM
Please provide us with the RICA serial number, the number in question and an alternate contact number.
^SM
Best regards,
Cell C's reply05 Jul 2021, 08:20
Official
Good day
Please provide us with the RICA serial number, the number in question and an alternate contact number.
^SM
Please provide us with the RICA serial number, the number in question and an alternate contact number.
^SM
Best regards,
MG
Martin G's updateReviewer Update
05 Jul 2021, 09:06***
I do not have the RICA serial number for the last "active" sim card.
Vodacom number ***
I do not have the RICA serial number for the last "active" sim card.
Vodacom number ***
MG
Martin G's update05 Jul 2021, 09:06
Reviewer Update
***
I do not have the RICA serial number for the last "active" sim card.
Vodacom number ***
I do not have the RICA serial number for the last "active" sim card.
Vodacom number ***
Cell C's replyOfficial
05 Jul 2021, 11:07We are looking for the RICA serial number of the new SIM card you bought.
^SM
^SM
Best regards,
Cell C's reply05 Jul 2021, 11:07
Official
We are looking for the RICA serial number of the new SIM card you bought.
^SM
^SM
Best regards,