sim card nightmare!!

<p>So I just upgraded my phone with cellc and I finally got the phone i wanted..everything was okay until I realised I need a nano sim..so I bought one and then had to sim swap..called the call center to start the process.. Their system was offline, had to call again 30min later then when they transfer me to self service they hung up..this happened twice I got fed up and Decided to do it over the phone..half way through the lady tells me oh its going to take 24hours to activate </p> <p>.I'm phoneless yet I have a phone</p> <p>..this is ***ed up!!! </p>