iD
ilse D
1 reviews | Active since Aug 2015
04 Aug 2015, 15:50
sim card
I upgraded from cell c direct and received the phone but the new phone takes a nano sim. I tried to do a sim swop and I struggeled to get helped at first and then to be notify my security questions was answered wrong which is impossible because I have done an upgrade 3 days ago.Now I sit with a phone that is not working.I have never seen such bad customer service.
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Cell C's replyOfficial
04 Aug 2015, 16:02Hello ilse27,
Thank you for posting to us.
We have requested one of our consultants to contact you and assist with this matter. Do expect communication soon.
Apologies for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have requested one of our consultants to contact you and assist with this matter. Do expect communication soon.
Apologies for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply04 Aug 2015, 16:02
Official
Hello ilse27,
Thank you for posting to us.
We have requested one of our consultants to contact you and assist with this matter. Do expect communication soon.
Apologies for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have requested one of our consultants to contact you and assist with this matter. Do expect communication soon.
Apologies for the inconvenience caused.
Regards
Cell C | PN
Best regards,