LM
LERATO M

1 reviews | Active since Jun 2013

25 Jan 2016, 15:56

SIM ACTIVATION HORROR

I received my tablet package on Friday and I called the call centre for sim activation-I was then advised the sim card will be active in 24hrs which means on Saturday-Saturday afternoon I then tried my new gadget received my new number and then 5 mins later the sim give an error of sim not registered on the network,called the call center and did not get any assistance then gave then until today were I called and still my sim only reads the network for 2 mins then it would say not registered on the network, no service or emergency calls only...I am very frustrated coz now I am being told I should go to cell for them to check if the fault is with the tablet of the sim card...I ask when coz I get home at 7pm and I am running out of the OBF window period the next thing u know is if the fault is with the handset and the OBF period has expired my \NEW"tablet will be taken in for repairs...not a happy customer at all :("""

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Replies (1)
Cell C
Cell C's reply25 Jan 2016, 16:06
Official
Hello yatto.com,

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.

Regards
Cell C | PN