1 reviews | Active since Oct 2016

22 Oct 2016, 15:04

Signal so bad

<p>Hi normally I would call the customer line for something like this but my cellphone signal has become so bad where I live that the call keeps dropping! The signal used to be okay but for the last week and a half it has deterioratedso badly I can't even make a phone call from home anymore, not even to Cell C. I do not live in the bushes I live in a fairly decent built up place and my neighbour who uses one of your competitors has no problem with signal. Please if someone could contact me (email as calls are not easy) to assist or give advice for my problem I would really appreciate it. </p>

0
Replies (2)
Cell C
Cell C's reply24 Oct 2016, 07:23
Official

Thank you for notifying us of the above.

We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply28 Oct 2016, 16:33
Official

Please be advised that Mpho has escalated your network complaint to our network team for further assistance.

Regards
Cell C | PN

Best regards,