Signal problems
<p>You have an obligation to ensure that you have coverage in the areas you claim to cover. We entered a mutual contract that I will pay for your services and you will provide cover in the areas as claimed. I seize to see why I should walk around my house to try and maintain a conversation on Cell C. Your coverage in Ravenswood, Boksburg, 2nd Avenue is extremely poor. You were also notified and you have blocked the SMS's I received for adds for services costing R2 per day. Why am I receiving these SMS's now again after 12 months. If you will not deliver as per your coverage and agreement, I will not hounour our contract and stop payment.</p>
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Cell C's replyOfficial
13 Oct 2016, 09:54Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's reply13 Oct 2016, 09:54
Official
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
13 Oct 2016, 12:36Patrick has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply13 Oct 2016, 12:36
Official
Patrick has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,