WD
Wayne D

1 reviews | Active since Sept 2015

29 Sept 2015, 20:18

Signal problems

After having reporting the problem of very poor signal in the drumblade,walkerville area i was told that my simcard is faulty, i did a sim swap at R50 and still no improvement. I called the call centre again and they said my phone is faulty. I bought a new phone and still the problem persists. What is going to be done about this as i am not the only one affected on the area

0
Replies (1)
Cell C
Cell C's reply30 Sept 2015, 07:36
Official
Hello Wayne6801,

Thank you for notifying us of the above.

We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.

Regards
Cell C | PN

Best regards,