SS
Shaun S

1 reviews | Active since Jan 2021

06 Jun 2022, 12:48

Signal Issue again

Please could you advise as to why my phone is showing full signal yet when I try and call someone it says network not registered? Please could you also let me know why you are battling to keep stable network. Ever since you have gone over to Vodacom towers it has been an issue. Please answer all my questions!

0
Replies (3)
Cell C
Cell C's reply06 Jun 2022, 16:16
Official
Good day Shaun Symmonds 

Thank you for contacting Cell C  regarding your network query.

We have been trying to reach you to have a Technician sent to your area where you are experiencing connection issues at. So our Network Department can be able to remedy the situation after tests has been done.

Kindly respond via private reply with your alternative contact number so we can help .

^NZ

Best regards,

SS
Shaun S's update06 Jun 2022, 16:24
Reviewer Update
Good day. ***. The problem is I travel through out the country and yes some areas I understand but when I am in built up areas this shouldn't be happening
Cell C
Cell C's reply06 Jun 2022, 17:20
Official
We will contact you to help resolve your query.

Please do accept our apologies for the service you have experienced thus far.

^NZ

Best regards,