Signal

Item: Cell C
Rating: 1
Author: Koos T

We are with Cell C for 9 months now. This contract is being used for business but the customers complain that they never get hold of me, they only get my voicemail. I spoke to Cell C customer care and they said it was my device. This device was changed but the problem persist.

I am losing business, I had an emergency with family and they could not get hold of me. This is the last straw. I want the problem sorted out or Cell C must get me out of this contract.

Helpful (0)

Replies (3)

Cell C's replyOfficial

21 Sept 2017, 08:25

We acknowledge receipt of the above complaint and will ensure that it is looked into and a solution will be provided. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,

Cell C's reply21 Sept 2017, 08:25

Official

Best regards,

Koos T's updateReviewer Update

27 Sept 2017, 10:49

HI ironic. I receive an email from Cell C that states that they only get my voicemail.... That is exactly the problem. I rep**** and gave and alternative number that was on the 22nd of September 2017. and still nothing from them.

Koos T's update27 Sept 2017, 10:49

Reviewer Update

Cell C's replyOfficial

27 Sept 2017, 11:36

Thank you for posting to us.

A follow-up request has been sent and feedback will be provided. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,

Cell C's reply27 Sept 2017, 11:36

Official

Thank you for posting to us.

A follow-up request has been sent and feedback will be provided. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,