MP
Michelle P

1 reviews | Active since Mar 2018

19 Jul 2018, 11:01

Sick of Your bad service

really the ****tiest service provider. you send me an sms today to say my account is "still" in arrears and my service will be suspended today. Really??? since when have I been in arrears you haven't let me know ANYTHING ABOUT BEING IN ARREARS BUT YOU WANT TO SUSPEND MY SERVICE!!! I am so sick of Cell C I think I must just rather cancel. You have no right of suspending my service when I do not have any notice of being in arrears. There has been money in my account for the whole of the month. Sort this out or I am taking it further

0
Replies (3)
Cell C
Cell C's reply19 Jul 2018, 11:11
Official

Good morning Michelle

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Cell C
Cell C's reply19 Jul 2018, 14:05
Official

Theodorah could not get hold of you on your contact numbers. However, she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN

Cell C
Cell C's reply24 Jul 2018, 11:31
Official

Theodorah could not get hold of you on your contact number today and has not received any response from you regarding the emails she sent.

Regards

Cell C | PN