AS
Austin S

1 reviews | Active since Jan 2023

24 Feb 2023, 09:29

Sick of Cell C

Here I go again... looks like the only way to get a response out of them is to post on here, how many times must I email you guys until I get a response I've sent you the proof of payment that I paid in November last year, you people said it's been sent through to your allocations team and since then I have followed up and followed up but absolutely no response nothing!!!! But then you have a cheek to send me an sms yesterday telling me I need to make urgent payment... I wish everyone could read this and you guys never get another single client pathetic quick to offer upgrades and things but never helpful when it comes to closing a contract... I want this contract closed and you will not get another cent out of me you bunch of ********

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Replies (2)
Cell C
Cell C's reply24 Feb 2023, 09:33
Official
Dear Austin Smee

Thank you for contacting Cell C.

Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far. 

Please provide us with the Cell C number in question so that we can follow up on your allocation request query.

Regards,
^TM


Cell C
Cell C's reply24 Feb 2023, 10:35
Official
We cannot find any case number or proof of payment with the number provided. Do you perhaps have a case number we can refer to as we need the proof of payment in order for us to assist.

Regards,
^TM