Sick of Cell C

I am really appalled by this network provider, the staff they hire as well as how they do things. I have 2 contracts with me however I paid the settlement amount for the one contract which I called in to have it cancelled but instead they cancelled the wrong number and took all the benefits that my husband bought for himself. I was given a reference to use since they escalated my query to the head office to uncancel the contract they cancel and actually cancel the correct one, this was sent to be last week Tuesday and I was told it will be actioned with 48 hours. Maybe I can’t count time it maybe Cell C can’t because it’s past 48hrs it’s actually OVERDUE that timeframe. I want cell c to fix this now and send back the benefits they took if this isn’t fixed today we are porting to another network provider because I can’t be having issue with Cell C and I am a good payer at that time.