SICK OF BAD SERVICE

Item: Cell C
Rating: 1
Author: Lizane R

I have update my whatsapp bundle for the 3rd time now in 1 week and it just does not work. It works for 1 hour and then it stops. It says that cellc has successfully update it for me and I loose my money every time but I do not get my whatsapp bundle. Am I being ****** by cellc? I have done this bundle for more than a year and never had problems. Why now? Why now, they take my money 3 times in 1 week??? NEED A VERY VERY GOOD EXPLANATION and I want my money back!

Helpful (0)

Replies (3)

Cell C's replyOfficial

02 Jul 2018, 15:36

God afternoon Lizane

WhatsApp has been down on certain devices and our IT Department is working on this issue.

We apologize for the poor service and inconvenience caused. A team member will contact you and assist.

Regards

Cell C | PN

Cell C's reply02 Jul 2018, 15:36

Official

God afternoon Lizane

WhatsApp has been down on certain devices and our IT Department is working on this issue.

We apologize for the poor service and inconvenience caused. A team member will contact you and assist.

Regards

Cell C | PN

Cell C's replyOfficial

03 Jul 2018, 08:33

Please be advised that Lungi could not get hold of you on your contact number. However, she will keep trying.

Regards

Cell C | PN

Cell C's reply03 Jul 2018, 08:33

Official

Please be advised that Lungi could not get hold of you on your contact number. However, she will keep trying.

Regards

Cell C | PN

Cell C's replyOfficial

03 Jul 2018, 14:35

Lungile has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Cell C's reply03 Jul 2018, 14:35

Official

Lungile has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN