Sick and Tired of *********** Staff at Cell C

I logged a complaint last month on this platform and was given very *********** electronic replies. I was then contacted by the call centre who informed me that the courier service was no longer available and that I would need to book in the device at a store. After much inconvenience, I took the device to the Chatsworth store on Tuesday, 28/05/2019 and was assisted by Kajal and Roland who advised me that it was the incorrect procedure which I was advised of by the call centre and they then tried to contact the call centre who was just as ***********. I am not prepared to run around any much longer. I now demand that this device be collected and the contract be terminated with immediate effect before I involve Wendy Knowler from Consumer Watch to broadcast this incident over media and request intervention.