HR
Henk R

1 reviews | Active since May 2013

10 Jun 2019, 16:21

Sick and Tired of Cell C

I cancelled my contract with Cell C. Yet I received a call from the retention department stating that I am paying R285. 00 for 5GB Data Line which is a joke as I have cancelled. Yet the caller advised me that no my contract is active and it is not cancelled. I have instructed my bank to allow 1 more debit from Cell C on the 27th June 2019. I will then stop any payments to Cell C after that date. As my Contract is cancelled. I will also be lodging a complaint to the Ombudsman and Icasa for unfair business practices.

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Replies (1)
Cell C
Cell C's reply11 Jun 2019, 11:10
Official
A follow up request has been sent to Theodorah, who assisted with your cancellation request, to provide clarity on this matter.

Regards
DA