Sick and tired

I went to Cell C today with two ****les to load 3 gigs of data on each sim card. The gentleman who helped me did not check the the number of one of the sims and ended up putting data on a completely different sim card which is on my name but with another lady with whom we run our NPO. When I called to ask him to fix the problem, the gentleman did not take any responsibility for his mistake and gave excuses instead of owing up to his mistake. This is inconvenient as we are now unable to work and are wasting time calling and complaining.<br> They mentioned a sim swap but I refuse to drive and fetch the the other sim and take it to them and waste more time and petrol when it is the fault of Cell C. This is only the cherry on top of the cake as we bought 2 ****les from Cell C a few weeks ago which were faulty, we then exchanged them after waiting 3 days for 2 more ****les which were also faulty, only to wait a further 4 days before we actually received working ****les we wasted and waited a period of 1 week for a product we had paid for and could not utilize. Very sick and tired of this incompetance and bad service