1 reviews | Active since Mar 2019
Sick an tired of being sick and tired
I'm not happy with the service I received from CELLC.........I have a problem with my Huawei P Smart 2019,last year October i went to Pavilion to put a complain about the screen it pops and comes off all the time,they did not assist me saying i should go to the Huawei service center but i do not understand why they referred me there because i bought the phone there and still paying for it.i then went to cellucity because they have technicians there they told me that they've been having problems with the Psmarts 2019 and they told me to go back to where i bought the phone and tell them to book it in because hauwei is aware that the phones are faulty they still refused to book the phone and told me that it will be out of warranty and i must pay R1500 .....mind you that i'm still paying for the phone.I also went to Cornubia to the huawei customer service centre for further assistance i Spoke to a lady named Nondu who also told me that they are having issues with the Psmarts 2019 but they cannot fix the problem since the phone is cracked but the real issue is not about the crack its about the popping and i went to CELLC first last year and the phone hadnt cracked then but still they said they will not help me.So im sick of being up and down and being played for a fool.I was thinking of taking another contract but ayyyyy I think Telkom will do.
Thank you for contacting Cell C.
We apologize for the unpleasant experience that you have experienced.
Our team will be in touch to assist.
^MP
Thank you for contacting Cell C.
We apologize for the unpleasant experience that you have experienced.
Our team will be in touch to assist.
^MP
