1 reviews | Active since Mar 2017

28 Feb 2018, 15:13

SH*T CUSTOMER SERVICE

Took my phone for repairs last year on the 1st of December in kokstad Cell C store, till this date i have not received anything, the two people working there the guy and girl always drop my calls whenever i call to enquire about my Huawei Mate 7 phone once they find out it's me calling... WORST STORE EVER. IT'S BEEN 3 Full months and i have not received any sort of communication.

0
Replies (3)
Cell C
Cell C's reply28 Feb 2018, 15:33
Official

We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.

One of our team members will contact you and assist.

Regards

Cell C | PN

Best regards,

's update15 Mar 2018, 14:26
Reviewer Update
No one has called me regarding the matter, and this was posted 15 days ago
Cell C
Cell C's reply15 Mar 2018, 15:06
Official

Please be advised that Mpho could not get hold of you on your contact number and was unable to send an email advising this as there is no email address on your review information.

Can you please post a private reply with your email address or alternative contact number and Mpho will gladly assist.

Regards

Cell C | PN

Best regards,