BW
Bianca W
1 reviews | Active since Aug 2014
12 Oct 2022, 17:44
Should I rather cancel
This exact review was posted a month ago. No contact to date
I have been a customer for 14 years. Went under debt review and now are refused an upgrade. I have provided a letter that my debt review was cancelled. I did ask this question on my previous discussion/review but never got an answer. Pls respond
Helpful (0)
Replies (9)0
Replies (9)
Cell C's replyOfficial
12 Oct 2022, 18:31Good day Bianca
Thank you for contacting us.
Please accept our sincerest apologies as we follow up on this matter.
^NT
Thank you for contacting us.
Please accept our sincerest apologies as we follow up on this matter.
^NT
Best regards,
Cell C's reply12 Oct 2022, 18:31
Official
Good day Bianca
Thank you for contacting us.
Please accept our sincerest apologies as we follow up on this matter.
^NT
Thank you for contacting us.
Please accept our sincerest apologies as we follow up on this matter.
^NT
Best regards,
BW
Bianca W's updateReviewer Update
19 Oct 2022, 13:39Tik tok
Tik Tok
I would like advice in this please
Tik Tok
I would like advice in this please
BW
Bianca W's update19 Oct 2022, 13:39
Reviewer Update
Tik tok
Tik Tok
I would like advice in this please
Tik Tok
I would like advice in this please
Cell C's replyOfficial
20 Oct 2022, 18:17Hi Bianca,
We have sent a follow up email to our Team, please excuse the delay thus far.
^TN
We have sent a follow up email to our Team, please excuse the delay thus far.
^TN
Best regards,
Cell C's reply20 Oct 2022, 18:17
Official
Hi Bianca,
We have sent a follow up email to our Team, please excuse the delay thus far.
^TN
We have sent a follow up email to our Team, please excuse the delay thus far.
^TN
Best regards,
Cell C's replyOfficial
24 Oct 2022, 16:35Good day Bianca,
Please note that our Team has been trying to reach you telephonically however, the calls are rejected.
^TN
Please note that our Team has been trying to reach you telephonically however, the calls are rejected.
^TN
Best regards,
Cell C's reply24 Oct 2022, 16:35
Official
Good day Bianca,
Please note that our Team has been trying to reach you telephonically however, the calls are rejected.
^TN
Please note that our Team has been trying to reach you telephonically however, the calls are rejected.
^TN
Best regards,
BW
Bianca W's updateReviewer Update
25 Oct 2022, 06:30Good day
I have had no calls from customer care, only a *** that was blocked as a span number. Pls confirm number used so I can make sure goes through
I have had no calls from customer care, only a *** that was blocked as a span number. Pls confirm number used so I can make sure goes through
BW
Bianca W's update25 Oct 2022, 06:30
Reviewer Update
Good day
I have had no calls from customer care, only a *** that was blocked as a span number. Pls confirm number used so I can make sure goes through
I have had no calls from customer care, only a *** that was blocked as a span number. Pls confirm number used so I can make sure goes through
Cell C's replyOfficial
30 Oct 2022, 10:17Good day Bianca,
Was your query resolved?
^TN
Was your query resolved?
^TN
Best regards,
Cell C's reply30 Oct 2022, 10:17
Official
Good day Bianca,
Was your query resolved?
^TN
Was your query resolved?
^TN
Best regards,
BW
Bianca W's updateReviewer Update
30 Oct 2022, 10:51Not one phone call from customer care
BW
Bianca W's update30 Oct 2022, 10:51
Reviewer Update
Not one phone call from customer care
Cell C's replyOfficial
30 Oct 2022, 13:54We will request our Team to try again.
^TN
^TN
Best regards,
Cell C's reply30 Oct 2022, 13:54
Official
We will request our Team to try again.
^TN
^TN
Best regards,
BW
Bianca W's updateReviewer Update
10 Nov 2022, 14:56Another 15 days later and no call. My number is *** in case you forgot. I just need honest advise as to should I rather cancel my contracts
BW
Bianca W's update10 Nov 2022, 14:56
Reviewer Update
Another 15 days later and no call. My number is *** in case you forgot. I just need honest advise as to should I rather cancel my contracts