CJ
Cradwin J

1 reviews | Active since Apr 2018

10 Jun 2020, 16:02

Should I continue payment to my Cell C account

Cell C has disappointed in terms of service. Did you know that during the COVID -19 situation you are unable to query a legal related billing enquiry. The call centre simply advises advises that their legal department is closed until further notice. Should I continue paying my contractual account when I am not receiving any data or free minutes.

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Replies (1)
Cell C
Cell C's reply10 Jun 2020, 18:46
Official
Good Day Cradwin 

On behalf of Cell C we want to extend our sincerest apologies for the negative experience that you had with our customer service. One of our consultants will call you to address the above mentioned query. 

^NS