1 reviews | Active since Aug 2017
#SHODDY SERVICE YET AGAIN CELLC
Precious Mahlangu from the customer center has no telephone etiquette, she refuses to listen when I speak and speaks over me. She thinks I am stupid and how can you say to a customer you don't understand in such an awful tone whereas she was not listening to me . she can't help with a simple sim swap the way she knows best. Once again cell c's agent drops the ball. HORRIBLE SERVICE ONCE AGAIN!!!
Good morning Asherdene
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Good morning Asherdene
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Danielle could not get hold of you on your contact numbers. However, she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Danielle could not get hold of you on your contact numbers. However, she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN