Shockingly Bad Service!!!

I have been trying for 2 hours (ON THE PHONE) to cancel a data contract that was already requested to be cancelled. I am holding for 40 minutes at a time just to start speaking to a consultant and have the phone put down on me.

I have been put through to 9 different people, the phone has been put down in my ear 4 times and I have no patience left. I just cannot get anyone to assist me!!!!

Now there is going to be money deducted from my account AGAIN for something that should have been dealt with months ago.

No wonder Cell C is retrenching massive amounts of staff (NOT due to COVID-19) because your service is absolutely SHOCKING!!!!!!!!!!!!!!!!!!!