SHOCKING UNACCEPTABLE SERVICE

I called cell C on 084145 to cash in on an upgrade due, on the 25/11/2020 I spoke to a consulted and the upgrade was successful, upon confirming delivery address I requested for the device to be delivered to my work address cause I've had two devices delivered it, the device should have arrived in 3 to 7 working days they said. After numerous follow calls from me only on the 4/12/2020 I find out it delivered to my home address I was not around I was at work on that black Friday, since then I've been battling to get any clearance on the situation I've calling in being transferred from upgrades department to retrenchments department back and forth, a fee was deducted from my account for a device I did not receive, this is not fair cause I do not have any device at moment and I'm on the verge of losing my job if I do not have a mobile device.

I have been calling I not not get help I need my device ASAP