BT
Boitumelo T

1 reviews | Active since Nov 2013

09 Sept 2016, 11:35

Shocking service levels - as always

<p>I have never regretted a decision as I do moving to Cell C. From the very first day of my contract I have had problems.</p> <p>You have no regard for the people who pay for your services and have a good nights sleep without giving any thought to the consequences of your negligent actions. </p> <p>For over a week now I have been requesting a letter from Moses Mo***eng and he has confirmed on numerous occasions that he will send it. This was all caused because of a stuff-up on your side and you're still dragging your feet?!</p> <p>Your incorrect tarrif and billing structure had lead to negative impacts on my credit profile. I need this letter to rectify that and I honestly don't need to reiterate how important and urgent this is</p>

0
Replies (2)
Cell C
Cell C's reply09 Sept 2016, 11:57
Official

Sincere apologies for the frustration and inconvenience caused.

We will ensure that this matter is sorted. Do expect communication.

Regards
Cell C | PN

BT
Boitumelo T's update09 Sept 2016, 13:47
Reviewer Update

I'm still waiting