Shocking Service from CELL C Contract

<p>Shocking Service from CELL C Contract</p> <p>I have received an unspeakable service with CELL C; I had a contract with CELL C for 24 months I have been paying the premiums as agreed until my contract was ending on the moth May 23rd 2016. I then requested to cancel the contract on the month of April 2016 I was advised by more than three ladies that I will have to settle the account with R780.00, I never had a problem with that I paid the amount on the 20th of April 2016 CELL C confirmed that my contract has been cancelled. The very same month Cell C debited my account with R748.00. I called the call centre they asked me to email the proof of payment I mailed the proof of payment to *** and it took CELL C 14 days to come back to me, I then called back I was advised that they are busy with my request eventually they called back saying that I will not be refunded the argents on retention department made a mistake. Ref n0. ***.</p> <p>On the 22nd of May 2016 I was debited again with R779.00 without any explaining of why they are debiting my account again after the contract was cancelled on the 20th of April 2016. My Bank account is overdrawn and I’m paying interest just because of the incompetency of Cell C. I have called in and CELL C also doesn’t know why they debited my account. Ref no ***. What a pathetic service CELL C.</p> <p> </p>