ZS
Zee S
1 reviews | Active since Mar 2012
09 Jan 2020, 09:08
Shocking Service from Cell C
Account Number: ***
Hi,
Can someone competent give me a call regarding my account/billing query.
My contract clearly states R799.00 a month for a 20MB fiber line - why am I being charged R1600.00.
My new opening balance is R2397.00. Cell C consultant told me his not sure why..... Pathetic answer
Kind Regards
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
09 Jan 2020, 10:05Good Day Zeeshan
Thank you for reaching out to us.
Please accept our sincere apologies for the unpleasant service experienced.
We will get a Consultant to contact you and assist.
^SM
Thank you for reaching out to us.
Please accept our sincere apologies for the unpleasant service experienced.
We will get a Consultant to contact you and assist.
^SM
Cell C's reply09 Jan 2020, 10:05
Official
Good Day Zeeshan
Thank you for reaching out to us.
Please accept our sincere apologies for the unpleasant service experienced.
We will get a Consultant to contact you and assist.
^SM
Thank you for reaching out to us.
Please accept our sincere apologies for the unpleasant service experienced.
We will get a Consultant to contact you and assist.
^SM
ZS
Zee S's updateReviewer Update
09 Jan 2020, 11:49Thank you - I have received a mail from *** - I now owe R799.00. AGAIN - can someone competent give me a call. My statement reflects a different amount to what the consultant is telling me. How am I in arrears when my debit order goes off monthly?
ZS
Zee S's update09 Jan 2020, 11:49
Reviewer Update
Thank you - I have received a mail from *** - I now owe R799.00. AGAIN - can someone competent give me a call. My statement reflects a different amount to what the consultant is telling me. How am I in arrears when my debit order goes off monthly?
ZS
Zee S's updateReviewer Update
10 Jan 2020, 10:08Still waiting for someone to give me a call. This is shocking service from Cell C.
ZS
Zee S's update10 Jan 2020, 10:08
Reviewer Update
Still waiting for someone to give me a call. This is shocking service from Cell C.
ZS
Zee S's updateReviewer Update
11 Jan 2020, 10:05Still waiting for Cell C to call me .
ZS
Zee S's update11 Jan 2020, 10:05
Reviewer Update
Still waiting for Cell C to call me .
ZS
Zee S's updateReviewer Update
13 Jan 2020, 12:23Doesn't seem like Cell C wants business
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Zee S's update13 Jan 2020, 12:23
Reviewer Update
Doesn't seem like Cell C wants business
ZS
Zee S's updateReviewer Update
05 Jul 2021, 02:57Shocking to find out this is the very same ticket that CellC couldn’t not identify/ explain to me why I was being over charged.
ZS
Zee S's update05 Jul 2021, 02:57
Reviewer Update
Shocking to find out this is the very same ticket that CellC couldn’t not identify/ explain to me why I was being over charged.