1 reviews | Active since Feb 2015
Shocking service and network delivery by Cell C!
I currently work in the Standard building on the 17th floor in the CBD of Cape Town. Fortunately I have a work phone which I can use for work related calls.<br> <br> But our Cell C reception on the other hand is absolutely shocking in our building! It's not just bad reception, but sometimes no reception at all! What use is my phone to me if I can't even get a normal reception and then we are not even yet talking a data reception. I can't make any calls or receive any calls.<br> <br> And what makes this situation even worse is that about 2 weeks ago we had a Cell C technician come to our building and asses the situation. He then said we could possible get a booster in the building. so we app**** and just firmly got shot down. <br> <br> What use is it I have a phone if I can't receive any calls? What if one of my friends or family members are in an emergency and try to contact me?<br> <br> Vodacom and MTN get good signals in our building, but somehow not Cell C. If this situation is not fixed within the next month, at the end of Feb Cell C will lose a client and I will move to another service provider. I have always been a big supporter of Cell C, but this is **** poor service delivery. **** poor.
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
