SHOCKING SERVICE - ABSOLUTELY HORRIBLE

Totally unacceptable service. Being debited after my contract has been cancelled, then calling in to dispute the matter and waiting on the phone for 15 mins to ensure that I'm being assisted by a Team Leader by the name of Lerato who works in the Gauteng Branch. Upon request of all calls I've had with Cell C I'm informed to send an email however as a person who works in the Call Centre industry and financial industry the level of service in assisting clients is absolutely shocking. Hopefully finding luck in the Ombudsman regarding this matter will resolve all the issues I'm facing with Cell C.