Shocking Service

<p>I have been misinformed by Century City Cell C outlet about my end of term contract. I wanted to cancel and start a pay as you go deal and was told on two occassions to bring in my ID, etc. Today being my third time over a month, I was told that I must cancel via a telephone call during the week. I cannot do it in the shop. I have wasted petrol and time. Just to let you know that when I telephone and cancel my contract, I want no problems with my cancellation. Maybe I should leave Cell C after being a customer since it's inception?</p>