Shocking Service

I was contacted by a Cell C Sales rep in 2015 after which I had my data bundle upgraded. Unfortunately the new contract turned out to be open ended, something I never requested.The sales person did not inform me that the data bundle was uncapped. I have had a data bundle with CELL C for several years. On 28 November an amount of R1760,65 was taken off via debit order. Should have been R99. I contacted Cell C to complain about the debit order amount.<br> On the 9th of December I was contacted to confirm a refund was due to me after analysis of the sales call confirmed that the sales rep DID NOT inform me that this was an oped ended data bundle contract. I have to date not received the refund this is after several phone calls and promises made by the various operators i have dealt with. My last reference number regarding this issue is *** I cannot continue to spend more time on this matter. I have asked for correspondence to my email address , Unfortunately nothing forthcoming for Cell C. This matter has been dragging on since December 2015 without resolution.I only want what is due to me, but unfortunately the members at Cell C don't want to refund me.