Shocking service

I called Cell c 2 weeks ago and spoke to Ntando Mpunzi on 21.07.2022. I was interested in the combo deal which included 2 x Huawei Nova 8i phones at R599 p/m. He did not mention the benefits and what the package comes with. All he asked was what colours i wanted which i asked for Silver and Black as those where the only colours there and to port my wife's number. I called back the next day to ask about the package and he was not available but a lady answered stating that the combo deal comes with only one sim card and not two so when i was transferred to him, he reiterated that the deal comes with two sim cards. I asked him to port my wife's number on one of the sim cards which he agreed he will. I've been waiting for the whole of last week(22.07-26.07). When i called him on the 26th of July, he confirmed again that the deal comes with two sim cards. Later that day, i received the individual subscriber agreement which to my shock, was absolutely incorrect. It showed the phones with only one sim card and the number was not ported to my wife's number. Also the colours of the phones showed both as silver. The information on the agreement was incorrect and today when i got to work, they mentioned that the only way to correct this is to wait for the courier company to come through and see if the colours are correct and if not, i must not sign, i must just ask them to cancel it and thereafter redo the whole deal again which will mean another 2 weeks for the delivery. I am absolutely appalled by the service CellC is offering me and i want someone to assist me urgently!